Year published: 2002Media type: Web page These guidelines were the result of the U.S. Department of Education's FIPSE-funded project "Beyond the Administrative Core". The guidelines assist colleges and universities in planning and implementing online student services. Additional documents: Download the Guidelines Project Phases. Cross-Phase Issues. Lessons Learned. Inventory (a form to inventory student services software). Matrix (an exercise to explore technical components). Quadrant (an exercise to help establish work priorities). Scenario (a form to capture the elements of a scenario).