Consumer-Driven Standards and Guidelines in Managed Mental Health for Populations of African Descent

Standard and Guidelines for Self-Help

 

Standard

Culturally competent self help groups will be created to provide services to consumers of African descent and their families. The self help groups must function as part of a seamless continuum of care. Self help groups for consumers of African descent must incorporate consumer-driven goals and objectives that are functionally defined and oriented towards rehabilitative and recovery outcomes.

 

Implementation Guidelines

  1. Managed care plans for behavioral health programs must include self help funding set aside to enable consumers of African descent and their families to utilize this approach.
  2. Consumers of African descent and their families must have a decision making role in the design, implementation, and evaluation of self help programs.
  3. Existing self help structures, programs, agencies, and systems that provide services to consumers of African descent and their families must be identified, acknowledged, and evaluated to ensure that they meet these guidelines.
  4. Self help planning for consumers of African descent and their families must include consumer and family education about problems and conditions being treated and treatment approaches. Cultural beliefs and attitudes about health, spirituality, mental health, as well as education about preventive approaches must be addressed.
  5. Consumer self help groups must advocate on behalf of consumers of African descent and their families to ensure benefit packages, changes in benefits, alterations in services, location of service programs, and changes in providers are congruent with consumer needs.
  6. Self help planning for consumers of African descent and their families must address coordination of mental, spiritual, and physical health, as well as other needed social, treatment, and support services(e.g. housing, transportation, education, and substance abuse services) according to the health beliefs and practices of the consumer and family.